How to choose the best IT support company for your small business needs?
Necessity is the mother of innovation, and most small businesses learn about technology services when they require solutions. Your tech demands will depend on your level of skill and knowledge - you might need loads of assistance or just a little.
Some sectors may require specialised technical assistance or technical skills for software and security applications. Many small businesses are finding a happy medium between help desk support and more expensive services such as managed IT support.
Technology needs will differ from business to business, so your best bet is to work with a company that can tailor their services to your requirements. Prodigi is that company.
Our small business IT support services
At Prodigi, we take pleasure in providing excellent small business IT support services and quality across all of our offerings. We are dedicated to, and educated about, technology - Prodigi can handle complicated systems, simple servers, remote assistance, and physical installations. Whatever you need, we'll put everything in place to get your business running smoothly.
Our services include the following:
- Cloud/DevOps: Server management in public/private clouds and DevOps processes.
- Business IT: Everything tech your company needs; we will manage as much or as little as you require.
- Internet: We deploy business-focused networks for optimised uptime. Custom plans, including 4G failover, are available.
- Web Hosting & Domains: Shared/Dedicated Hosting and all domain extensions. We are an authorised .nz domain registrar.
- Professional Services: Our time spent working on tasks for you across our services.
- Managed Networks: Fully customised NZ and AU WAN networks. LAN management is also available.
Pricing
We have made it simple for you to gauge how much your particular job may cost without the hassle of callbacks or meetings. Ourpricing page will provide you with pricing for almost any service within our range.
No job is ever the same, and there are many variables to consider when thinking about pricing. We don't like to waste any prospective customer's time. Nothing is more inconvenient than scheduling a meeting to obtain prices just to discover that the service will not satisfy your requirements.
Contact Us
We are always happy to answer any questions you may have regarding the IT services we provide. We aim to offer a fair price for services and monthly contracts. Simply get in touch with us using our contact formhere, or call us on 0800 PRODIGI, and one of our friendly team members will be able to assist you.
Why is an IT team so important for small business IT support?
To stay afloat, businesses need well-developed IT systems. Otherwise, you risk more tech-savvy competitors beating you at your own game. Your company will be able to function more effectively with the assistance of your IT team, which will free up more of your time to focus on running your business.
How does IT support a small business?
Your company will run more efficiently if it has a team that is solely responsible for providing IT assistance. This group will be able to make prompt repairs to your systems and reduce the likelihood of faults occurring. When you're busy with the day-to-day operations of your company, it's easy to ignore potential system breakdowns, which can lead to more significant long-term issues.
Is there a need for small business tech support
Small business owners have a lot on their plate, from dealing with a small team and balancing quality and quantity to making tough decisions about where to allocate funds. One thing that often gets overlooked is technical support, which is a big mistake.
Businesses rely heavily on computer systems and networks to run things smoothly; without proper tech support, you're more likely to get hacked and suffer data breaches. This is why it's crucial to have IT consultants or dedicated network administrators on board to keep your systems updated and protected. It's not a matter of if but when hackers will come knocking on your door. Without the right tech support, your small business is vulnerable, so it's best to be proactive and protect your company and client's best interests.
Plus, it's not just about security; tech support can also help find the right solutions for your business and educate your team on how to use technology safely.
Should you outsource small business IT support?
Not only does it save money on labour, but outsourcing may also save a lot of money overall. Companies who choose to outsource their information technology services can realise cost savings as a result of the following:
- Not having to pay for employee benefits
- Not having to pay for pricey training
- Only engaging people on a project-by-project basis
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